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Residents' associations
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A residents' association can help if you are having problems with your neighbours. For a residents' association to be effective, it has to represent the whole community.

When can a residents' association be useful?

A residents' association is a useful organisation if:

  • you are having problems in your area with antisocial behaviour,
  • you are looking for funding to improve your area,
  • you feel that your landlord isn't listening to your views.

You can set up a residents' association if you rent from a private landlord. Most residents' associations are set up by Housing Executive or housing association tenants.

Any group of people living in the same area can set up a residents' association. They can choose:

  • who their members will be,
  • how they will be represented,
  • what they want to achieve.

However, if a group wants to make sure that its views are listened to by other organisations they must be able to show that they are:

  • accountable,
  • democratic,
  • representing the views of their community.

Establishing a residents' association

You should contact the Housing Executive or Supporting Communities NI if you are thinking about setting up a residents' association. You can get advice on:

  • involving the whole community,
  • ensuring that your group is representative of your community,
  • applying for funding,
  • dealing with government agencies.

However, there are some basic things you should think about when establishing a group to encourage everybody to become involved, including:

  • use positive images of minority groups,
  • arrange meetings to suit as many members as possible,
  • develop an equal opportunities policy,
  • translate information and provide signers/interpreters,
  • challenge racist, sexist or derogatory remarks,
  • avoid using stereotypes,
  • give everybody the right to express an opinion and respect their views.

Finding a residents' association in your area

You can find out about residents' associations in your area by contacting:

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This site deals with Northern Ireland only.

Useful numbers

Housing Rights Service 028 9024 5640

Mortgage Debt Advice Service 0300 323 0310

NIHE General Enquiry line 03448 920 900

NIHE Repairs Line 03448  920 901

NIHE Housing Benefit Line 03448 920 902

Simon Community Homeless Line 0800 171 2222

 

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